Cancellation Policy
We understand that sometimes things come up and you may need to cancel a scheduled session(s). Our cancellation policy is as follows:
Cancellation by Client
No refunds or exchanges will be issued for workshops and classes.
If you need to cancel a private reading or private mentoring session, we ask that you provide at least 48 hours notice. If you cancel with less than 48 hours notice, you will not be eligible for a refund.
If you fail to show up for your a private reading or private mentoring session without prior notice, you will not be eligible for a refund.
Cancellation by us
If we need to cancel any session(s), we will issue a full refund.
Rescheduling
If you need to reschedule a private reading or private mentoring session outside of the 48 hour notice period, please contact us as soon as possible. We will make every effort to accommodate your schedule and find a mutually convenient time for the rescheduled session(s). In the event that we need to reschedule a private reading or private mentoring session due to unforeseen circumstances, we will offer alternative dates for the session(s). If none of the proposed dates work for you, a full refund will be issued.
Emergency Cancellations
In the event of an emergency, we understand that you may not be able to provide us with the required notice. In such cases, we will make every effort to be understanding and flexible.
Contact Us
If you have any questions about our cancellation policy or need to cancel or reschedule any session(s), please contact us.